Posts Tagged ‘Anecdotal Accounts’
Posted in Direct Mail Marketing on July 11th, 2009 by Internet Marketing – Be the first to comment
Creative Interviewing The Writers Guide to Gathering Information by Asking Questions 3rd Edition This comprehensive book covers everything an aspiring interviewer needs to know from developing listening and observation skills to conducting interviews by electronic mail and surfing the Internet for story ideas. Creative Interviewing aids readers by using examples and anecdotal accounts of actual professional experiences. Readers are provided with ste
Posted in Direct Mail Marketing on July 4th, 2009 by Internet Marketing – Be the first to comment
by Barnard Crespi If you really want to make a positive change in the perception your clients have when they call-in to your companys IVR you have to listen to them carefully. Avoid listening to anecdotal accounts of what is working and what is not working. And stop listening to sales pitches from prospective vendors that read With this NEW IVR you will be able to increase customer satisfaction, and improve productivity. I don’t need 15 years experience in the IVR business to know, that IVR an
Posted in Direct Mail Marketing on June 29th, 2009 by Internet Marketing – Be the first to comment
June 29, 2009 by Barnard CrespiIf you really want to make a positive change in the perception your clients have when they call-in to your company's IVR you have to listen to them carefully. Avoid listening to anecdotal accounts of what is working and what is not working. And stop listening to sales pitches from prospective vendors that read With this NEW IVR you will be able to increase customer satisfaction, and improve productivity. I don't need 15 years experience in the IVR business to know,
